FAQ

Frequently Asked Questions (FAQ) of the Morden Police Service

  • What are your office hours?
    • 9:00am – 4:30pm  Monday to Friday
    • Police officers can be reached 24 hours-a-day at 822-4900 or 9-1-1
  • How do I obtain a Criminal Record check? What does it cost?
    • Criminal Record checks are conducted during business hours at MPS for residents of Morden (out of town requests must be brought to your local RCMP or city police)
    • Residents must attend MPS in person and have 2 pieces of identification present, one of which must include a photo
    • Application forms may be printed out and filled out before attending MPS by following the link Criminal Record Check on the website homepage
    • Cost of the Criminal Record check is $20.00, but if it for a volunteer position the cost is waived if your are able to produce a reference letter
    • Cost of fingerprinting for pardons or immigration is $25.00
    • Criminal Record checks may not always be provided the same day, so please allow sufficient time for completion.
  • How do I obtain a Child Abuse Registry check?
  • What do I do if I called 9-1-1 accidentally?
    • If you dialed 9-1-1 accidentally and do not have an emergency, DO NOT HANG UP. Stay on the line and tell the call-taker it was an accident. If you hang up, we do not know if you are safe or in danger, and we will have to call back or send police to check on you.
    • In case of an emergency, dial 9-1-1 for police, fire or medical emergencies when immediate action is required: a life or property is in danger, a crime is in progress, or you have a medical emergency.
    • If you have a question or a non-emergency, call 822-6292 during business hours or 822-4900 after business hours.
  • Do I have to call police if I was in an accident? When do I report it?
    • If you have been involved in or witnessed a serious motor vehicle accident, please call 9-1-1
    • Police do not need to be contacted if the following is met:
      • No one is physically injured
      • all involved vehicles can still be safely driven
      • drivers can effectively exchange their particulars
      • there is no indication anyone was engaged in criminal driving activities (ie: impaired driving, hit & run)
      • If any of the above conditions are not met (someone is injured, at least one vehicle is not drivable or blocking traffic, or you suspect criminal activity), you must call the Morden Police Service at 822-4900 to have an officer attend.
    • Move the damaged vehicles off the roadway to avoid impeding traffic. Exchange information at the side of the road. Information required from the individuals involved includes: driver’s name and licence number; vehicle licence plate number; current time, date and location.
    • Report the incident directly to Manitoba Public Insurance. Hit and Run accidents must be reported to MPS within 7 days of the accident to complete a Traffic Accident Report.
  • How do I find out the local highway conditions?
    • The Morden Police Service is not able to offer up-to-date information on highway conditions as a result of weather and other circumstances. Provincial highway conditions and information can be found by calling 1-877-627-6237, or through the following internet link: http://www.gov.mb.ca/mit/roadinfo/
  • What do I do if I have found a lost bicycle or property?
    • If and when you come across property that you feel has been either lost or stolen, please drop it off at the Morden Police Service during business hours
    • If it is after business hours, please contact 822-4900 and make arrangements with the on-duty officers
  • When is the annual police bike auction?
    • Each year the Morden Police Service auctions off all bicycles found that have not been claimed in the past year (usually about 30-40 bicycles per year).
    • This auction usually takes place in April, and is advertised locally on the radio and in the newspaper
  • What should I do if my bicycle is stolen?
    • Report it to the police immediately.  We suggest you keep a file on your computer with the bicycle description.  (Make, model, serial number, color, number of gears, any special markings or unique features that identifies it as yours.)  A digital photo is also a good idea
    • We recommend you check back monthly to see if it has been found.  We keep a database of stolen or missing bikes and each time we recover a bicycle we compare that bicycle to the database and attempt to find the owner
    • Remember a locked bicycle is less likely to be taken when other unlocked bicycles are nearby
  • Can I drive my snowmobile in the town of Morden?
    • The City of Morden by-law stipulates that a resident of Morden can drive their snowmobile in the most direct route in exiting the City of Morden and returning to same. In case of impassable streets due to snow, exceptions can be made.
    • No one shall drive within 30 meters of a residence between 12:00am and 7:00am.
    • No one shall drive within 30 meters of an unfenced playground or school.
    • Out of town snowmobiles must stop at Mountain St. from the West, and 2nd St. from the East.
    • All other off-road vehicle, such as four-wheelers, must be transported in and out of Morden on an appropriate trailer
  • Where do I report a stray or vicious dog?
    • Stray and vicious dogs are handled by the town By-Law Officer, who can be reached at 822-5431. If there is immediate danger to human lives call 9-1-1 or 822-4900.
  • What if I find an injured animal?
    • Please contact the Humane Society or the 24 hour Veterinarian line at 822-4333
    • If it is a large animal such as a deer, contact police at 822-4900
    • Manitoba Conservation office in Manitou can also be contacted at 242-2950
  • Where do I pay my parking ticket?
    • Parking tickets issued by the Morden Police Service are payable at the City of Morden office located at 100-195 Stephen Street.
  • Where do I pay my traffic ticket?
    • Provincial Offence Notice’s issued anywhere in the Province of Manitoba may be paid at any court house in Manitoba, including the Morden Provincial Court office at 301 Wardrop Street.
  • Does the town of Morden have a noise by-law?
    • Yes! Contrary to popular belief, the town noise by-law is in effect 24 hours a day. If at any time there is noise that you feel is excessive, contact police at 822-4900, and police will use their discretion in dealing with the matter
    • If you live in an apartment block, contact the building manager or landlord with the complaint, and they will contact police if they feel it is necessary
  • How do I know when the snow clearing parking ban is in effect?
    • During the winter months, Morden has a snow clearing parking ban in effect during and after heavy snowfalls.  Residents are asked to remove parked vehicles and refrain from parking on public streets and lanes during and after snowfall events which will require the removal of accumulated snow.
    • You may resume parking on streets after snow removal operations have been completed, and may be ticketed if your vehicle is not off the streets during the snow removal.
  • What if I find a water main break?
  • For assistance contact the Town of Morden Public Works at 822-5119
  • When do I report a person as missing?
    • The Morden Police Service does not have a policy that states when a person can or cannot be reported as missing.
    • Be it a young child, teenager, or elderly person, if you are concerned that this person is lost or missing, please contact the Morden Police Service at 822-4900 and an officer will gather the necessary information and determine the magnitude of the situation.
  • Who do I contact about registering a firearm or obtaining a firearms licence?
    • People interested in obtaining a firearms licence or registering a firearm can contact the RCMP Canadian Firearms Program at 1-800-731-4000, or visit their website at www.cfc-cafc.gc.ca
  • What do I do if I want to give up ownership of my firearms?
    • You can call the Morden Police Service.  A police officer will attend your residence and take your firearms and ammunition for destruction.
    • Do not bring firearms and ammunition to the police station.  You will be given a file number and receipt for surrendering your firearms
  • Where do the police tow vehicles?
    • MPS uses three different tow companies which include:

      • Morden Autobody Ltd. 189 Cochlan Drive  Morden, MB   822-4566
      • Emergency Roadside Service (ERS) 265 Kimberly Road  Winkler, MB  325-4357
      • Windy Lane Towing 280 Eastview Drive Winkler, MB  362-2974
  • What if I have locked myself out of my vehicle?
    • Please contact any tow company or locksmith
    • MPS is not equipped to assist with such an incident
  • How often does MPS accept applications?
    • The Morden Police Service accepts applications for Police Constable on a varying basis
    • To see if MPS is currently accepting applications, please visit the Employment link provided on the home page
  • Where does the Morden Police Service receive their training?
    • MPS sends new police officers to the Winnipeg Police Service Training Academy.  We receive the same basic training as a police officer in Winnipeg.  Further upgrading courses are taken through the Canadian Police College in Ottawa, as well as courses put on through Winnipeg PS, Brandon PS, RCMP, and occasionally courses are held locally for members to upgrade their skills.
  • Do the police have a quota for tickets?
    • No, the Morden Police do not have a quota system.  All members are expected to issue tickets when they see an offence occur.
  • What can I do if I suspect my neighbors are involved in illegal activity?
    • Call the Morden Police Service.  You will be asked to identify yourself.  Your name and information will not be passed onto your neighbors.  Your information will be held in strictest confidence.
    • We do appreciate your calls and concern for a safer community.   Please be patient though.  Police have to investigate these complaints.  If they are substantiated police may still have to obtain enough information to obtain a search warrant.  Sometimes this process can take a few weeks or months.
  • If I am a victim of a crime, how do I find out what occurred during the investigation?
    • Call the Morden Police Service and ask for the investigating officer.  If the officer is not working another member may be able to assist you.
    • We also have a Victim Services person that can call you with regular updates about the court process if someone has been charged.